Terms & Conditions

These Terms & Conditions govern your use of VillageRoot ("Company", "We", "Our", or "Us") and all related services, products, and transactions conducted through our website. By accessing or using our platform, you agree to be legally bound by these terms. If you do not agree, please discontinue use of the website immediately.

1. Eligibility

• You must be at least 18 years of age to use this platform.
• By placing an order, you confirm that all information provided is accurate and lawful.

2. Account Registration & Security

• You are responsible for maintaining the confidentiality of your login credentials.
• Any activity conducted under your account is your responsibility.
• We reserve the right to suspend or terminate accounts that violate our policies.

3. Products & Pricing

• All product descriptions, images, and prices are subject to change without notice.
• We strive for accuracy but do not guarantee that product descriptions are error-free.
• We reserve the right to cancel any order due to pricing or inventory errors.

4. Orders & Acceptance

• Placing an order does not guarantee acceptance.
• We may refuse or cancel orders due to suspected fraud, payment failure, or stock issues.
• Order confirmation emails do not constitute final acceptance.

5. Payments

• Payments are processed through secure third-party gateways.
• We do not store full card details on our servers.
• In case of payment disputes or chargebacks, we reserve the right to investigate and suspend services.
• Refunds will be processed according to our Refund Policy.

6. Shipping & Delivery

• Delivery timelines are estimates and may vary based on location and logistics availability.
• We are not responsible for delays caused by courier partners or unforeseen circumstances.
• Risk of loss passes to the customer upon delivery.

7. Returns & Refunds

• Returns are subject to eligibility criteria mentioned in our Refund Policy.
• Refund processing may take 10–15 business days after approval.
• Shipping fees may not be refundable unless stated otherwise.

8. Intellectual Property

• All website content including text, images, graphics, logos, and software is owned or licensed by the Company.
• Unauthorized copying, reproduction, or distribution is strictly prohibited.

9. User Conduct

• You agree not to misuse the platform for illegal, fraudulent, or harmful activities.
• You shall not attempt to hack, reverse-engineer, or disrupt website functionality.
• Posting false reviews or misleading content is prohibited.

10. Limitation of Liability

All services are provided on an “as-is” and “as-available” basis. We shall not be liable for indirect, incidental, or consequential damages arising from use of the platform. Our maximum liability shall not exceed the amount paid by you for the product in question.

11. Indemnification

You agree to indemnify and hold harmless the Company, its directors, employees, and partners from any claims, damages, or legal expenses arising out of misuse of the platform.

12. Privacy

Your use of the platform is also governed by our Privacy Policy.

13. Force Majeure

We shall not be liable for failure or delay in performance due to events beyond our control including natural disasters, government actions, internet failures, or pandemics.

14. Governing Law & Jurisdiction

These Terms shall be governed by and interpreted in accordance with the laws of India. Any disputes shall be subject to the exclusive jurisdiction of courts located in Rajasthan, India.

15. Policy Updates

We reserve the right to update or modify these Terms at any time. Continued use of the website constitutes acceptance of revised terms.

16. Contact Information

If you have questions regarding these Terms, please contact: