Privacy Policy

This Privacy Policy describes how VillageRoot ("Company", "We", "Our", or "Us") collects, uses, discloses, and safeguards your information when you visit or make a purchase from our website and related services.

By accessing or using our platform, you agree to the practices described in this policy.

1. Information We Collect

We may collect the following categories of information:

• Personal Information: Name, email address, phone number, billing/shipping address.
• Account Information: Login credentials and order history.
• Payment Information: Transaction details processed securely via third-party payment gateways.
• Device & Technical Information: IP address, browser type, operating system, device identifiers.
• Usage Data: Pages visited, time spent, clicks, and interaction behavior.
• Location Information: Approximate location based on IP or user permission.

2. How We Use Your Information

• To process orders and provide services.
• To manage payments and transaction verification.
• To improve website functionality and customer experience.
• To communicate updates, offers, and support responses.
• To detect and prevent fraud, abuse, or illegal activities.
• To comply with legal and regulatory requirements.

3. Payment Processing

All payments are processed through secure third-party payment providers. We do not store full debit/credit card details on our servers. Payment providers may collect transaction-related information according to their own privacy policies.

4. Cookies & Tracking Technologies

We use cookies, tracking pixels, and similar technologies to enhance user experience, analyze traffic, and personalize content. You may disable cookies through your browser settings; however, some features of the website may not function properly.

5. Data Sharing & Disclosure

We do not sell or rent personal data. We may share information only in the following cases:

• With trusted service providers assisting in operations (hosting, analytics, logistics).
• With payment gateways for transaction processing.
• When required by law, court order, or government authority.
• To protect rights, safety, and prevent fraud.

6. Data Security

We implement appropriate technical and organizational security measures including:

• SSL encryption
• Secure servers and firewall protection
• Restricted internal data access
• Regular monitoring and updates

However, no online transmission is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We retain personal information only as long as necessary to fulfill the purposes outlined in this policy, including legal, accounting, and regulatory obligations.

8. Your Rights

You may have the right to:

• Access your personal data
• Correct inaccurate information
• Request deletion of your data
• Withdraw marketing consent
• Request a copy of stored information

To exercise your rights, please contact us at the email address provided below.

9. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices of third-party sites.

10. Children’s Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect data from minors.

11. International Data Transfers

If you access our services from outside India, your information may be transferred and processed in India or other jurisdictions where our service providers operate.

12. Policy Updates

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with a revised effective date.

13. Contact Information

If you have any questions regarding this Privacy Policy, please contact: